Product, Program and Professional Services Management Professional
Results oriented and accomplished Product, Program and Professional Services Management Professional with a proven track record of successfully planning, developing and implementing cutting-edge solutions; driving new business; and consistently exceeding established goals. Adept at strategizing, organizing, communicating and driving results with clear, actionable and choreographed business plans. Efficient leader with blend of hands on and executive skills, experience recognizing market, and product needs; developing strategic product and marketing plans to maximize profit, leading cross functional teams, while maintaining outstanding customer satisfaction.
Strengths include:
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§ Product Management § Business Development § Business Strategy § Customer Satisfaction |
§ Process Design / Improvement § Team Leadership/Coaching § Project Management § Strategic Accounts |
§ Program Management § Partner Programs § Product Marketing § Operations Management |
Currently serving as Director of Professional Services at Actimize, in the Atlanta, GA office. www.actimize.com
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Actimize is the leading worldwide provider of financial crime, risk, and compliance solutions:
More than 200 of the world's top global financial institutions, agencies and regulatory bodies rely on Actimize to increase their insight into real-time customer and employee behavior, transactions, and activities. As a result, these organizations have reduced and prevented financial crime activities, minimized money laundering exposure, increased investigator efficiency and improved regulatory compliance and oversight.
Actimize is unique in its ability to combine and offer a true set of best-in-class packaged financial crime, risk, and compliance solutions. All solutions leverage a powerful, integrated risk management platform, the Actimize Core Risk Platform, which can be extended to fit specific business needs, allowing clients to develop their own analytical models and business.
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I drive revenue, product growth, services, grow new and repeat business, and ensure high levels of excellent customer satisfaction using innovative solutions. With 18 plus years experience using creativity, problem solving skills, and my innate ability to listen and understand customer and industry needs, I have built a record of success in developing and managing customized and standardized software and eCommerce solutions and seamlessly implementing systems/services that consistently exceed customer expectations.I have excellent people and management skills, a tireless work ethic, the ability to perform in a team or independently, strong crisis management skills, a technical background, and my embracing of challenge has positioned me a valued team member, leader and a key contributor.
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