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Accomplished Product, Account and Program Management leader with consistent history of increasing revenues, delivering new business, and maximizing profitability. Proven track record of successfully planning, developing and delivering cutting-edge solutions. Proficiency in identifying client and market requirements, creating effective solutions, and ensuring customer satisfaction. Adept at building and leading top-performing teams. Excel at formulating new solutions and services to meet client and market needs. Excellent problem solving and business development skills.

Proven success in building and nurturing multi-level client relationships within Fortune 500 companies as well as start-ups. Demonstrated track record for maintaining and growing strategic clients that optimize profitability, revenue and client satisfaction. Known for growing healthy accounts and repairing damaged and challenged relationships.

Efficient leader with blend of hands on and executive skills, leading cross functional teams, while maintaining outstanding customer satisfaction. I have built a record of success in delivering and managing software and program solutions, building and implementing systems/services that consistently exceed customer expectations.

About Shawn M. Maloney

Product and Account Management Leader

While an Account Manager / Client Relationship Executive; Have proven success in building and nurturing multi-level client relationships within Fortune 500 companies as well as start-ups. Demonstrated track record for maintaining and growing strategic clients that optimize profitability, revenue and client satisfaction. Known for growing healthy accounts and repairing damaged and challenged relationships.

While a Product Management Director; Have proven track record of successfully planning, developing and delivering cutting-edge solutions. Proficiency in identifying client and market requirements, creating effective solutions, and ensuring customer satisfaction. Adept at building and leading top-performing teams. Excel at formulating new solutions and services to meet client and market needs. Excellent problem solving and business development skills.

Honors & Awards

  • Presidents Club – Nice Actimize
  • Earned five awards for “Outstanding Customer Service and Account Management.”
  • ISGN Technologies Corp. Management Award
  • Management/Team Leader Award for ISO9001 implementation.
  • Corporate Management Award for Outstanding Attitude.

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Proven success in building and nurturing multi-level client relationships within Fortune 500 companies as well as start-ups.

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